Live for equipment dealers

Expert support,
one text away.

Field Reply gives equipment dealers instant troubleshooting, product info, and setup guidance — all through a simple text message.

How it works
Field Reply
Equipment Support
Today, 2:14 PM
Getting an E47 error code on one of our units — tried power cycling, still there
E47 is typically a motor position sensor issue. Let's narrow it down — is the error on a specific unit or across multiple?
Just unit 12
Single-unit E47 usually means the sensor cable needs reseating. Check the 4-pin connector at the motor housing. I can walk you through it step by step if needed.
What you get

Instant responses

No hold times, no portals. Text your question and get an answer in seconds, not hours.

Deep product knowledge

Trained on your full product line — error codes, setup guides, troubleshooting steps, and more.

Just text

Works on any phone. No app to download, no account to create. Text the number and go.

Built for the field

Works on low signal. Designed for the cab, the shop, or the middle of a field at planting time.

Step-by-step guidance

Not just answers — full walkthroughs for diagnostics, calibration, and setup procedures.

Always learning

Gets smarter over time as we feed it the latest technical bulletins and product updates.

Pricing
Simple, transparent pricing
Give your customers instant expert support. Free your first year as a founding dealer.
Starter
$249/moFree year 1
Freefirst year
Up to 75 authorized users
  • Text-based support for your customers
  • Add users via text command
  • Full product knowledge base
  • Billing portal access
Most popular
Pro
$499/moFree year 1
Freefirst year
Up to 200 authorized users
  • Everything in Starter
  • Priority support
  • Usage analytics dashboard
  • Best per-user value
Enterprise
Custom
200+ authorized users
  • Everything in Pro
  • Per-user pricing above 200
  • Scales with your operation
  • Dedicated onboarding
Contact us
Founding Dealer Program — Limited to 20 spots

Free your entire first year. After year one, you lock in 40% off the regular rate for life. Once the 20 spots are filled, pricing goes to full rate. View the dealer card

How it works
1

Text the number

Try it yourself first — text (309) 928-0902 and kick the tires for 3 days, free.

By texting, you consent to receive AI-generated equipment support replies. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. SMS Terms

2

Pick a plan

Choose Starter, Pro, or Enterprise. Pay via a secure link sent right to your phone.

3

Add your customers

Text "ADD" followed by a phone number to authorize your customers. They can start texting immediately.

4

They get answers

Your customers text in and get expert-level support in seconds. You look like a hero.